GDPR: DATA PRIVACY POLICY

S A Lunn Ltd is committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

1. Definitions

Data controller - A controller determines the purposes and means of processing personal data.

Data processor - A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person

Categories of data: Personal data and special categories of personal data

Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

2. Who are we?

S A Lunn Ltd is the data controller. This means we decide how your personal data is processed and for what purposes. Our telephone number is: 01252 548711. For all data matters contact our data representative at the email address: matt@lunns.net.

3. The purpose(s) of processing your personal data

We use your personal data for the following purposes:

To fulfil a contract with you or to take steps to enter into a contract with you.

We will not use your information to market to you and we will never sell your information to third parties.

4. The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data depending on how much you provide us with and whether or not you are ordering online:

5. What is our legal basis for processing your personal data?

Our lawful basis for processing your general personal data:

The processing of your data is necessary for the performance of a contract with the data subject or to take steps to enter into a contract.

If you are ordering online then your data will be stored/ shared with our 128 bit encrypted online web shop host EKM.

When goods need to be delivered to you as part of our contract then your name, address, email and phone number will be shared with a courier service (MyHermes or ParcelForce).

Necessary payment information is processed by a secure third party payment processor – Realex Payments. We recommend you read their privacy policy in regards to your payment data.

We keep your personal data for 25 years in case you have any queries regarding an order with us or until you make a request to be forgotten at some point after our contract with you has either been cancelled or completed.

We require your personal data as it is a requirement necessary to enter into a contract so that we can process your order and send you your goods.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.